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Troubleshooting & Support

Common Issues

Connection Problems: MCP Server Not Detected:
Authentication Issues:
  • Expired Tokens: Re-authenticate through the provided interface
  • Invalid Credentials: Verify your InitRepo account credentials
  • Permission Errors: Check your access level for the project
  • Network Issues: Ensure stable internet connection for HTTP transport
Documentation Structure Issues: “No InitRepo documentation found” Error:
  • Critical: This server ONLY works with InitRepo-generated documentation
  • Solution: Visit initrepo.com to generate proper documentation
  • Verification: Check that files are in /docs folder and contain InitRepo IDs
Missing Context Errors:

Diagnostic Tools

Built-in Diagnostics:
Debug Mode:
Performance Monitoring:
  • Response Times: Monitor query response times
  • Memory Usage: Track server resource consumption
  • Error Rates: Monitor failure rates and patterns
  • Usage Analytics: Analyze tool usage patterns

Advanced Troubleshooting

Symptoms: Slow response times, high memory usage, timeoutsSolutions:
Performance Optimization:
  • Increase memory allocation: NODE_OPTIONS="--max-old-space-size=4096"
  • Enable caching: Set environment variable INITREPO_CACHE_ENABLED=true
  • Reduce analysis depth for large projects
Context Generation Problems:
Progress Tracking Issues:
IDE Connection Issues:
  • Verify configuration syntax in IDE settings
  • Check firewall and network connectivity
  • Ensure compatible IDE version
  • Validate API endpoint URLs
Terminal Integration Issues:

Configuration Troubleshooting

Environment Variables:
Configuration File Issues:

Network and Connectivity

Firewall Configuration:
Proxy Configuration:

Getting Help

Self-Service Resources:
  • Documentation: Comprehensive guides and API references at docs.initrepo.com
  • Community Forums: Peer support and knowledge sharing
  • Video Tutorials: Step-by-step setup and usage guides
  • FAQ Database: Common questions and solutions
Professional Support:
  • Priority Support: 24/7 technical assistance for enterprise customers
  • Custom Integrations: Bespoke development and integration services
  • Training Programs: Team onboarding and advanced usage training
  • Consulting Services: Architecture review and optimization guidance

Support Contact Information

For Technical Issues: Response Times:
  • Community Support: 24-48 hours
  • Priority Support: 4-8 hours
  • Enterprise Support: 1-2 hours
  • Critical Issues: 30 minutes

Diagnostic Information Collection

System Information:
Log Files:

Preventive Maintenance

Regular Health Checks:
Automated Monitoring:
  • Set up log rotation for MCP server logs
  • Monitor server response times
  • Track error rates and patterns
  • Regular backup of configuration files

Last Updated: December 2024 Version: 1.0.0